SaunaLife S2 2-Person Cold Plunge Tub and Chiller Heater Package

Description

The SaunaLife S2 Cold Plunge Tub and Chiller/Heater Package provides hot and cold immersion for up to two people. It has a Thermo-Pine exterior and a fiberglass interior, combining a wood surround with a smooth bathing surface. The included AP-1 chiller/heater is listed with a temperature range of 37°F to 107°F, allowing the water setting to be changed between cold and warm use. An onboard touchscreen provides local access to the controls, and mobile-app support adds another way to operate the unit. An ozone filtration system forms part of the listed water-treatment equipment. These operating features allow the package to be compared by temperature range, control method, and tub construction. The capacity is specified as 2 people, giving this configuration a defined detail for comparison. The controls is specified as Onboard touchscreen and mobile app, giving this configuration a defined detail for comparison.

Product FAQs

What capacity is listed for this product?

Capacity: 2 people.

What design feature should I compare before ordering?

Exterior: Thermo-Pine.

Which control or connection feature does it offer?

Controls: Onboard touchscreen and mobile app.

Features

• Capacity: 2 people
• Exterior: Thermo-Pine
• Interior: Fiberglass
• Chiller/heater: AP-1
• Temperature range: 37°F to 107°F
• Controls: Onboard touchscreen and mobile app

Specifications

Technical Documents & Manuals

Technical documents and downloadable manuals are not listed for this product. Contact us to request available documentation.

My Sauna Home offers Free Shipping on all orders delivered within the United States. There are no minimum purchase requirements or hidden delivery fees applied at checkout.

1. Shipping Destinations & Costs

We currently ship exclusively to addresses within the United States.

Shipping Fee: $0.00 (Standard Shipping)

Service Area: All 50 U.S. States.

International Shipping: We do not offer shipping to international destinations at this time.

2. Delivery Timeline

To determine your estimated delivery date, please refer to the processing and transit schedule below:

Note on Processing: Orders submitted after the 5:00 PM (ET) cutoff will begin the handling process on the following business day. Please note that we do not process or ship orders on weekends or federal holidays.

3. Carrier Services

Orders are dispatched via tracked services from the following carriers:

Freight Carriers: For larger sauna units and equipment.

UPS / FedEx / USPS: For smaller sauna accessories and products.

4. Order Tracking

Once your order is dispatched, a confirmation email will be sent to the address provided during checkout. This email contains a tracking number and a link to our tracking page to monitor your delivery status.

5. Delivery Support

If your tracking information has not updated for more than three business days, or if you experience a delay beyond the estimated delivery window, please contact us at Help@mysaunahome.com. We will coordinate with the carrier to provide a status update or resolution.

Contact Information

Phone: (317) 303-4025
Email: Help@mysaunahome.com
Business Address: 9783 E 116th Street, #A443, Fishers, IN 46037-2822, USA
Customer Service Hours: Monday - Friday, 9:00 AM - 5:00 PM (ET)
Response Time: We aim to reply within 1-2 business days

At My Sauna Home, we want you to be satisfied with your purchase. If you are not fully happy with your order, we provide a simple return process to assist you.

30 Day Return Period

You may return a sauna product within 30 days from the date you receive your order. To be eligible, items must be unused, in their original condition, and include all original packaging, tags, and accessories. Our support team is available to guide you through each step of the return process.

Restocking Fee: $0 – We do not charge any restocking fees for returns.

Return Policy Summary

Return period: 30 days from delivery

Condition: Items must be unused and returned in original packaging with all included items

Support: Assistance is available throughout the return process

Restocking fee: None

Return Shipping Costs

Defective or Incorrect Items

If you receive a sauna product that is damaged, defective, or not what you ordered, we will cover the return shipping cost.

Customer-Initiated Returns

If you wish to return an item for personal reasons, such as a change of mind or ordering the wrong sauna product, you are responsible for the return shipping cost. Original shipping charges are not refundable.

How to Start a Return

Contact Us
Email Help@mysaunahome.com with your order number and the reason for your return request.

Prepare Your Package
Place the item securely in its original packaging, including all accessories and documents.

Send Your Return
Follow the instructions provided after your return request is approved.

Refund Process

Inspection: All returned items are reviewed once received to confirm they meet the return requirements.

Refund Timing: After approval, refunds are issued to the original payment method. Please allow up to 7 business days for the refund to appear, depending on your payment provider.

Exchanges

If you would like to exchange a sauna product, please contact us at Help@mysaunahome.com, and we will assist you with the process.

Need Help?

For additional information, please visit our FAQ Page or contact our customer support team.

Contact Information

Phone: (317) 303-4025
Email: Help@mysaunahome.com
Business Address: 9783 E 116th Street, #A443, Fishers, IN 46037-2822, USA
Customer Service Hours: Monday - Friday, 9:00 AM - 5:00 PM (ET)
Response Time: We aim to reply within 1-2 business days

Have a question or looking for the right sauna? We’re here to help.

At My Sauna Home, we provide high-quality sauna solutions and direct customer support. Whether you need technical specifications for our saunas, shipping updates, or a product recommendation for your home, our team is ready to assist you.

Contact Information

Phone: (317) 303-4025
Email: Help@mysaunahome.com
Business Address: 9783 E 116th Street, #A443, Fishers, IN 46037-2822, USA
Customer Service Hours: Monday - Friday, 9:00 AM - 5:00 PM (ET)
Response Time: We aim to reply within 1-2 business days